RS2Mine.com's Delivery Guarantee

RS2Mine.com develops advanced computerized game account control system and neurologically optimized logistic mechanism to handle all transactions to minimize human intervention. Therefore, under most circumstances, our delivery agent will logon Guild Wars on time to hand you the platinum(k-gold). As a matter of fact, RS2Mine guarantees our delivery agent's logon timeframe.

Unless

1) scheduled server maintenance or unexpecteddowntime on GW servers (news about scheduled maintenance can be found at http://guildwars.com/support/networknews/); or

2) delay caused by recreation of characters for account safety reasons can take up to a few hours, though rarely(check with our Live Chat agents if such delay exist on yourorder); or

3) unpredictably, the order you made is queued ahead by someone else whose order was significantly large, placed almost at the same time as yours, though confirmed and finished making the payment sooner than you do: as a result, causing your order flagged out-of-stock after your payment is made; or

4) the credit / debit / gift card processors mishandled your payment causing unsignaled transaction; or

5)your order is suspected of dishonest fraudulent activities*, such as unauthorized or stolen credit card; or

our delivery agents will meet you at the appointed place at your requested time, give or takea few seconds, to hand you the platinum(k-gold),Therefore, if you still haven't met our delivery agents 5 minutes after your selected Time of Delivery, please contact us immediately.